Who we are

Our website address is: https://londonroyal.co.za.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

POPI ACT

his summary is adapted from the POPIA Plain Language guide by Michalsons and the official POPIA website

What is Personal Information? 

The Act protects personal information and special personal information

Personal information is any information used to identify a living person, like:

  • Race and gender
  • Contact details
  • Financial details
  • Medical history
  • Employment and criminal history
  • Education history 

Special personal information is personal information that can be used to discriminate against somebody, and as such is treated differently. It includes:

  • Race and ethnicity
  • Criminal history
  • Medical history
  • Biometric information
  • Trade union membership 

When Can’t I use Personal Information? 

You can’t use personal information without authorisation from the person it concerns. 

You can get either:

  • General authorisation to use any kind of special personal information.
  • Specific authorisation to use one kind of special personal information. 

What is Data Processing? 

POPIA defines data processing as: 

“…any operation or activity or any set of operations, whether or not by automatic means, concerning personal information, including –

(a) the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use;

(b) dissemination by means of transmission, distribution or making available in any other form; or

(c) merging, linking, as well as restriction, degradation, erasure or destruction of information;”

The Act covers all forms of personal information both physical and digital. 

I.e. it doesn’t matter if the data is in the form of contact details in a database or a piece of paper with their contact details written down.

In other words, the Act covers any handling of personal information in either a physical or digital format. 

What is Lawful Data Processing Then? 

Terminology: 

Data Subject: the person the data is about.

Responsible Party: your business (the organisation deciding how and why to process the data).

Operator: the group that processes the information for the Responsible Party (e.g. your digital marketing agency). 

There are 8 conditions of lawful data processing defined in the Act:

  1. The Responsible Party must take accountability to comply with the POPIA. 
  2. The Responsible Party must have a good reason for processing Personal Information, such as consent from the Data Subject
  3. The Data Subject must know why the Responsible Party is processing their Personal Information.
  4. The Responsible Party can only process Personal Information again if it’s for the same purpose they got consent from the Data Subject for.
  5. The Responsible Party is in charge of ensuring the Personal Information they process is correct and complete. 
  6. The Responsible Party must be open with the Data Subject about how they are processing their Personal Information, in such a way that they know what is happening to their information.
  7. The Responsible Party is charged with the security and protection of Personal Information they collect and must implement reasonable security measures. 
  8. The Responsible Party must communicate with the Data Subject about processing their Personal Information and allow them to correct or update their information. 

Industry regulatory disclosure requirements